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Welyx Client Services

Frequently Asked Questions (FAQ)

Frequently Asked Questions

1. How do I commission a custom kaftan or agbada?

You can initiate a bespoke inquiry via our Atelier Bespoke section or contact clientcare@welyx.sl. Consultations can be conducted virtually or at our Freetown showroom.

2. What is the turnaround time for bespoke tailoring?

Standard bespoke commissions require 3 to 6 weeks depending on the intricacy of hand-embroidery and textile sourcing.

3. Are drone flight services licensed?

Yes. All Welyx Drone Services operations are conducted by certified commercial UAS pilots adhering strictly to civil aviation authority safety regulations.